«Diario de un discapacitado» 16 – Guille Egido ,Vueling, Aena y la madre que los parió

En este post voy a explicar el desastre de Vueling el pasado viernes 1 de julio.  Esta situación es indignante para todo el mundo, pero si eres discapacitado y tardas más de quince horas en hacer un trayecto de cinco, fastidia un poquito más que al resto, porque tienes unas necesidades especiales.

El pasado 01 de julio, a las 13:30 horas, cogí un taxi adaptado del hotel de Puerto del Carmen (Lanzarote) al aeropuerto para ir a Barcelona, en 15 minutos aproximadamente ya estaba en el aeropuerto, ya que mi vuelo despegaba a las 15:30 y como soy ususario de silla de ruedas tengo que estar una hora y media aproximadamente antes del vuelo ( no sé para qué).  La sorpresa fué cuando llego al aeropuerto a las 13:45 horas y veo en la pantalla de los vuelos, el de vueling a Barcelona retrasado y con salida estimada a las 21:00 horas, INDIGNANTE !!!!!.

Total que me voy con la persona de asistencia al mostrador para ver que hay que hacer y me dicen que no me vaya del aeropuerto porque si viene el vuelo no espera a nadie y se va, y puede llegar  antes, total que me quedo, poniendo las reclamaciones pertinentes en vueling y en Aena ( Aena ya me ha respuesto a la reclamación del aeropuerto de Lanzarote tirando pelotas fuera, de ellos no es la responsabilidad, todo es vueling, entonces que me expliquen para que sirve Aena ).  Me dan un vale de doce euros para comer algo hasta que llegue el avión a las 21 horas, a las 20 horas, nos dicen que hay un nuevo horario para el vuelo que llegará aproximadamente a las 23 horas porque todavía no ha salido de Barcelona y nos dan otro bono de seis euros, en este espacio de tiempo tuve que ir al lavabo varias veces y hubo en una de ellas que cuando llego al lavabo olía muy mal, entro y había alguien que se había hecho sus necesidades en todos los sitios menos en la taza. A las 23:15 nos embarcan en un avión que no era de Vueling pero que actuaba en nombre de Vueling, y después de más de ocho horas en el aeropuerto, el sobrecargo del avión pregunta si iba con acompañante, porque sino se cuestionaba no dejarme volar.  Al final volé, dejemoslo ahí………..

Total que a   las 03: 10 horas del sábado llego al aeropuerto del Prat en Barcelona y como Aena funciona tan bien, PMR del aeropuerto de Barcelona, me viene a recoger al avión una hora y media después de que el avión llegara, FIESTA!!!.  Total que cuando me sacan del avión me voy a poner una reclamación al mostrador de Aena, la cual ya me han respuesto diciendo que sienten las molestias porque PMR tardara tanto en recogerme del avión pero que Vueling les descuadro el personal y por lo tanto las asistencias.  Vaya previsión más buena que tienen, no les dá tiempo en bastantes horas de desastre en adaptarse a la situación, esto solo pasa en ESPAÑA, fiesta,sexo y sol, eso  es lo que venden de nosotros en el extranjero..

Conclusión:  Un viaje de unas tres horas entre el retraso de Vueling ,  la descoordinación de  Aena y de la madre que los parió a los dos, se convirtió en un viaje de unas 16 horas, que es un fastidio para todo el mundo pero si eres discapacitado más y si encima cuando llegas a tu destino PMR que pertenece a  Aena no tienen las cosas cuadradas después de más de catorce horas de desastre,que me lo expliquen,  que cada uno saque las conclusiones que quiera….

Y nos vamos de vacaciones hasta septiembre, que también nos lo merecemos, creo…

 

 

4.925 pensamientos sobre “«Diario de un discapacitado» 16 – Guille Egido ,Vueling, Aena y la madre que los parió

  1. El día 7 de julio en el vuelo que venia de Barcelona a A Coruña nos paso un echo lamentable viajabamos 4 personas dos adultos y 2 niños uno de ellos en silla de ruedas, cuando empezó el embarque no se presentó nadie de asistencia la cual teníamos solicitada y la silla llevaba colgando un papel que así lo acreditaba, preguntamos 3 veces al auxiliar que recogía los billetes si podíamos pasar a lo cual nos contesto que si que nos estarían esperando en la puerta del avión, al llegar no había nadie y encima la coordinadora de vuelo de muy malos modos nos pregunto que como habíamos bajado, al final tuvimos que subir al niño al avión en brazos y me quedé fuera para que recogiesen la silla, volvió la coordinadorampa con el capitán y me dijo que que hacía allí volviendo a tratarme de mentirosa a lo cual yo después de explicarle lo mismo tres veces le pregunte que si era cortita y encima el capitán va y me dice que si no me tranquilizo no vuelo, después de darme como explicación que tenían 3 sillas para los aviones y que no daban a vasto me metí en el avión para evitar males mayores

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